Elite Mountain Expeditions

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Privacy Policy

Last updated: January 2024

Elite Expedition Guides LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information: We collect information you provide directly, such as name, email address, phone number, and expedition preferences when you contact us or book services.

Usage Information: We collect information about how you use our website, including pages visited, time spent, and referring sources.

How We Use Your Information

• To provide expedition guiding services and respond to inquiries
• To communicate about bookings, safety information, and service updates
• To improve our services and customer experience
• To comply with legal obligations and safety requirements

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in our operations (payment processors, insurance companies)
• Emergency services if required for safety during expeditions
• Legal authorities when required by law

Your Rights

You have the right to access, update, delete, or restrict processing of your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

For privacy questions, contact us at [email protected] or call +1 (303) 555-0147.

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Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By using Elite Expedition Guides services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

Elite Expedition Guides provides professional mountain and wilderness guiding services, including climbing expeditions, hiking adventures, skills training, and corporate team building programs.

3. Booking and Payment

All expeditions require advance booking with deposit. Full payment is due 30 days before expedition date. Cancellation policies vary by expedition type and will be clearly communicated during booking.

4. Safety and Participation Requirements

All participants must:

• Complete health and fitness disclosure forms
• Follow all safety instructions and guide directions
• Participate at their own risk and sign liability waivers
• Meet minimum fitness requirements for chosen expeditions

5. Limitation of Liability

Outdoor activities involve inherent risks. While we maintain comprehensive safety protocols and insurance, participants assume responsibility for their participation. Our liability is limited to the extent allowed by law.

6. Intellectual Property

All website content, guides, and materials are protected by copyright and remain property of Elite Expedition Guides LLC.

7. Contact Information

Questions about these terms? Contact us at [email protected] or +1 (303) 555-0147.

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DMCA Policy

Last updated: January 2024

Digital Millennium Copyright Act Compliance

Elite Expedition Guides LLC respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid notices of alleged copyright infringement.

Copyright Infringement Notification

If you believe material on our website infringes your copyright, please provide written notice including:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act

Counter-Notification

If you believe material was removed or disabled by mistake or misidentification, you may file a counter-notification containing required information as specified in the DMCA.

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Elite Expedition Guides LLC
2847 Alpine Ridge Drive
Denver, CO 80202
Email: [email protected]

Repeat Infringer Policy

We will terminate accounts of repeat infringers in appropriate circumstances.

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GDPR Compliance

Last updated: January 2024

General Data Protection Regulation Compliance

Elite Expedition Guides LLC is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller

Elite Expedition Guides LLC
2847 Alpine Ridge Drive
Denver, CO 80202, USA
Email: [email protected]
Phone: +1 (303) 555-0147

Lawful Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract: To provide expedition services you've booked
• Legal Obligation: For safety records and regulatory compliance
• Legitimate Interest: For business operations and service improvement

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Restriction: Request limiting of data processing
• Objection: Object to processing for legitimate interests
• Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes collected, typically:

• Customer inquiries: 2 years
• Booking and expedition records: 7 years (for insurance and legal requirements)
• Marketing consent: Until withdrawn

International Data Transfers

If we transfer data outside the EEA, we ensure adequate protection through appropriate safeguards such as standard contractual clauses.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Exercise Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at [email protected] or +1 (303) 555-0147. We will respond within one month.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.